Actica Consulting

Markets

Defence

Central Government

e-Government Services

Actica provides a complete range of e-Government services to public sector organizations, including central, local and regional Governments and other public sector bodies.

We can help you understand and resolve issues relating to e-Government services, including how to:

»	ensure that new e-Government services can provide maximum value to citizens;

»	provide a mix of channels to enhance take-up;

»	exchange information with partners in an efficient and secure manner;

»	maximize the efficiency of internal processes;

»	reduce the costs and risks associated with the replacement of legacy systems;

»	ensure compliance with national policies and industry trends; and

»	maximize flexibility to help ‘future-proof' your investment.

e-Government Technologies

We have an in-depth knowledge of all key technologies used in the democratic process, including delivery channels (Internet, telephone, text messaging and digital television), integration with legacy systems, customer relationship management (CRM), networking and broadband, wireless communications, workflow systems and smart card solutions. We understand how to deliver business benefit cost-effectively, while addressing security, reliability, flexibility, and performance issues.

We have provided consultancy support to a number of organizations involved with e-Government in the UK, including the Cabinet Office, Department of Communities and Local Government (DCLG), the Office of Government Commerce and the Office of Fair Trading.

Our range of services includes:

»	developing strategies for e-Government programmes;

»	conducting feasibility studies and developing business cases for new and replacement secure e-Government systems;

»	providing technical assurance for a range of e-Government activities to provide confidence in the approach taken;

»	supporting procurement activities, including the development of tender documentation, evaluation and support to the negotiation process as required;

»	reviewing the impact of existing e-Government initiatives and programmes; and providing project and programme management support, through our PRINCE2 and MSP qualified consultants.